Frequently Asked Questions
- I am unable to connect to the realm!
- Make sure you followed How to Join guide properly. If it still doesn't work, check the status page.
- When trying to log in, it says my password is wrong!
- Either your password is in fact not correct or you have been banned. Banlist
- What versions should I use?
- You should use Diablo II: Lord of Destruction 1.13c with the latest Median XL patch. (The Launcher from this link will downgrade the Diablo II version down to 1.13c for you)
- Are PlugY and Multires allowed?
- Neither one is supported by the servers.
- When are ladder resets?
- There are no defined dates for them, however they usually occur between 3 and 4 times per year.
- I am in the channel, but I am unable to see any games!
- Make sure you're not on Open Battle.net.
- I am having lag issues!
- Close other applications that might be using your internet connection. Also, make sure to pick a gameserver near your location.
- I get kicked from the chat channel!
- Click the 'join' tab as soon as you enter the channel to prevent getting automatically kicked.
- I have a question not listed here!
- Feel free to ask it in the forums. Short Questions Thread